Changing Channels
In their consumer businesses, insurance companies are facing a redeployment of sales channels. Both customers and employees are increasingly migrating to independent finance brokers. Boosting revenue and profits in multi-channel marketing requires coordinated action across channels as well as new approaches to channel management.
Considerable potential lies in bank assurance. But how can insurance agencies invest time and effort into selling banking products without curtailing their core business earnings? Does it make economic sense for a bank to enlist the support of a mobile sales force?
High cost pressures have been leading insurers to consider industrialization and outsourcing options. In retail banking, a new division of labour has improved operational efficiency over the last few years. Underwriters, too, could benefit from a transformation along those lines.
The measure of all things is your service process. Leveraging a wealth of experience gained in numerous cross-sectional projects, we specialize in understanding structures and workflows, identifying strategic opportunities and driving innovation.
Hans Isenmann
Industrial insurers have seen premiums fall for a long time. A reversal of that trend is out of sight, the need for rationalization mounting. Especially in corporate account management, market participants still duplicate efforts to a great extent. Re-division of labour and steps toward industrialization require multilateral solutions.
New players have entered the market, offering their services following diverse strategies. How will brokers form their consortiums in the long run? How can established underwriters retain their sales partners?
Consileon helps insurance companies with their cost-cutting, channel optimization and sales cooperation initiatives. Our consultants have proven their methodological and industry expertise in many sector-specific projects. We are familiar with the core business of private and industrial insurance; our approach is goal-oriented and holistic.
Consileon’s service portfolio ranges from strategic consulting to technical implementation. On all our projects, we are ready to be judged by the results we deliver.
Ralph Hientzsch
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